As Mental Health Week gets underway in Canada, a Victoria-based startup is marking the moment with the launch of a new tool it hopes will help clinics better support patients—and reduce delays in getting care.
HiBoop, which develops mental health technology, is rolling out the beta version of its assessment platform to clinics and healthcare providers across the country. The platform allows patients to complete self-guided, evidence-based assessments before they see a clinician, and generates reports that help providers understand symptoms and potential comorbidities early on.
The timing is notable. Canada continues to lag behind peer countries when it comes to access to mental health services. Long wait times, limited system capacity, and ongoing funding challenges have only become more acute in the post-pandemic era. Mental illness is estimated to cost the Canadian economy $51 billion annually.
HiBoop’s software was built in collaboration with clinicians and tested across a range of healthcare settings, including addiction recovery centres. It screens for conditions such as anxiety, depression, ADHD, and substance use, and uses machine learning to generate concise, structured reports for providers ahead of a patient’s appointment.
“Clinics saved time, clients felt heard, and the feedback was clear—we’re filling a gap in the system,” said HiBoop CEO Jason Morehouse. “This launch is about building on that momentum and getting the platform into the hands of more people who need it.”
The company says the tool helps reduce intake time and improves how quickly care teams can move to treatment planning. That’s been echoed by early adopters like the Canadian Addiction Treatment Centres, who said the platform “helps us streamline processes, improve decision-making, and better support our clients.”
With the beta stage now underway, HiBoop is inviting clinics nationwide to join its early access program.
The company was recently named one of Douglas Magazine’s 10 to Watch in 2025 and is a certified Living Wage Employer.